American Family KnowYourDrive: Complete Guide & Review (2024)
American Family KnowYourDrive provides a 10% discount just for signing up and a 20% discount based on how safe a driver you are without any risk of increased car insurance rates. The American Family app also features an interactive map breaking down your riskiest driving behaviors. Learn about the American Family KnowYourDrive to save money on your car insurance rates.
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Tracey L. Wells
Licensed Insurance Agent & Agency Owner
Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...
Licensed Insurance Agent & Agency Owner
UPDATED: Apr 1, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Apr 1, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- American Family KnowYourDrive provides a 10% signup discount and a 20% discount based on how safe a driver you are
- Enrolling in KnowYour Drive is an easy way to save on your car insurance rates
- KnowYourDrive looks at your overall driving behavior to provide insights, discounts, and tips
You’re here to learn about American Family KnowYourDrive and the services that it offers. Is this usage-based car insurance program worth enrolling in? Learn how this tool could really improve your driving habits and keep your car insurance rates low. Auto insurance discounts can be applied for many different reasons, and a lot of insurers will provide a discount for using your smart devices to check on your auto policies.
Read our American Family insurance review to learn more about the company and ways to save on car insurance coverage.
Ready to find affordable usage-based car insurance rates? Compare multiple insurance quotes before you buy American Family car insurance to get the best rates. Start comparing your options now with our free online comparison tool below.
Is American Family KnowYourDrive worth it?
Your driving habits will determine whether or not American Family KnowYourDrive is worth it. If you’re concerned about your driving record, you can always prove that you’re willing to be a better driver by signing up for defensive driving courses and utilizing safe habits while driving. Drivers without accidents on their record will have access to lower rates immediately, but there is still a chance for all others to end up with the same car insurance discounts in the future.
KnowYourDrive is American Family’s usage-based car insurance program that offers up to 20% in discounts based on how safe a driver you are. A $1,000 car insurance bill could be $800 instead if you’re a safe driver.
If you enroll in KnowYourDrive today, you save 10% right away. Plus, your rates will not go up if your driving behavior doesn’t earn you a discount.
Your current discount calculation is displayed front and center within the app. You’ll know what discount you earned when your policy is up for renewal.
Have you reviewed your collision vs. comprehensive coverage options recently? Make sure your car insurance policy still fits your needs before you renew your policy. Understanding the types of car insurance coverage is a great start.
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How do I sign up for American Family KnowYourDrive?
Follow this simple process to sign up for KnowYourDrive:
- Contact your American Family insurance agent to enroll in KnowYourDrive.
- Download the KnowYourDrive app within the first 28 days of your invitation.
You do need to have an American Family insurance policy to enroll in KnowYourDrive, but not all drivers on the policy need to use KnowYourDrive to receive the benefits.
How do I use the American Family app?
When you use the KnowYourDrive app, you’ll get a detailed review of your driving habits and access to tools that’ll help you drive better and keep your rates down.
The American Family insurance telematics uses cutting-edge technology to identify driving and behavior to determine if you’re driving, riding along, or using some other method of transportation.
The app tracks your driving habits so that American Family car insurance can determine the discount on your policy. It tracks information such as:
- how frequently your car starts and stops abruptly;
- how often you accelerate quickly while driving or after a stop, and;
- how much time you spend driving at high speeds.
An interactive map in KnowYourDrive breaks down how often you display risky behavior for each drive. This helps you review your areas of improvement.
It’s important to practice and improve safe driving habits. According to the World Health Organization, distracted drivers are four times more likely to cause an accident if they are using their phones while driving. Finding the best car insurance companies for high-risk drivers is also important if you are someone who has a poor driving record from distracted driving.
Why is my KnowYourDrive app not working properly?
If your Know Your Drive app isn’t working, it could be due to the following common issues:
Do you have the app installed on your phone?
The app tracks your driving behaviors. Downloading the app is not enough to receive discounts.
Do you have permissions set properly?
Your trips won’t be recorded if the app doesn’t know where you are or when you’re moving.
Is your phone operating system offloading or putting the app to sleep?
Certain settings can automatically turn off KnowYourDrive when the app is running in the background. The app must be on to track your trip.
Are you logged out of KnowYourDrive?
Make sure you’re logged in so the app can help you track your driving habits.
Is your phone number incorrect or changed?
Head to the American Family insurance login to update your phone number under My Account. Your local agent will also be able to update your account information if you prefer to call.
If you’re still experiencing issues, contact the KnowYourDrive Support Center at 1-800-692-6326 ext. 79510
Before you try American Family KnowYourDrive, compare your top choice of car insurance companies with our comparison tool to get the best rates. Enter your ZIP code below to get started.
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Navigating the American Family KnowYourDrive Claims Process
Ease of Filing a Claim
American Family KnowYourDrive offers an efficient and user-friendly claims process that caters to modern policyholders. Customers have the convenience of filing their claims through multiple channels, including online, over the phone, and via mobile apps. This flexibility ensures that policyholders can choose the method that best suits their preferences and needs.
Average Claim Processing Time
One of the key factors that determine the effectiveness of an insurance company is the speed at which they process claims. American Family KnowYourDrive strives to provide prompt service to its customers. The average claim processing time is a crucial aspect of this evaluation, as it reflects how quickly policyholders can expect to receive the support and payouts they require.
Customer Feedback on Claim Resolutions and Payouts
To gauge the overall satisfaction of American Family KnowYourDrive customers, it is essential to consider their feedback on claim resolutions and payouts. The experiences of policyholders in these critical moments can greatly influence their perception of the company. Positive feedback indicates that the insurer is reliable and responsive during times of need.
Exploring the American Family KnowYourDrive Digital and Technological Features
Mobile App Features and Functionality
American Family KnowYourDrive offers a feature-rich mobile app that enhances the overall insurance experience. This section will explore the various features and functionalities available on the app, such as monitoring driving habits, accessing policy information, and receiving real-time feedback. The mobile app plays a vital role in keeping policyholders informed and engaged.
Online Account Management Capabilities
The ability to manage insurance policies conveniently online is a significant advantage for modern consumers. American Family KnowYourDrive provides online account management capabilities that empower policyholders to take control of their insurance needs.
This section will delve into the features available through the online portal, making it clear how customers can make the most of these resources.
Digital Tools and Resources
In today’s digital age, having access to valuable tools and resources can make a significant difference in an insurance provider’s appeal.
American Family KnowYourDrive offers a range of digital tools and resources designed to assist policyholders in improving their driving habits, understanding their coverage, and making informed decisions. This section will highlight these digital assets and their benefits.
Frequently Asked Questions
What is American Family KnowYourDrive?
American Family KnowYourDrive is a program designed by American Family Insurance to help drivers improve their driving habits and potentially lower their insurance premiums. The program uses telematics technology to monitor driving behavior and provide feedback to the driver.
How does KnowYourDrive work?
KnowYourDrive uses a device that is plugged into your vehicle’s diagnostic port to collect information about your driving behavior. The device tracks data such as your speed, acceleration, braking, and the time of day you’re driving. This data is used to calculate your driving score, which can potentially lead to lower insurance premiums.
Is KnowYourDrive free?
Yes, KnowYourDrive is free to American Family Insurance policyholders.
What kind of feedback does KnowYourDrive provide?
KnowYourDrive provides feedback on driving behavior such as hard braking, rapid acceleration, and speeding. The program also offers tips and suggestions for improving driving habits.
Will participating in KnowYourDrive impact my insurance premiums?
Yes, KnowYourDrive has the potential to lower your insurance premiums if you demonstrate safe driving habits. However, your premiums will not increase as a result of participating in the program.
Can anyone participate in KnowYourDrive?
No, only American Family Insurance policyholders are eligible to participate in KnowYourDrive.
How do I enroll in KnowYourDrive?
To enroll in KnowYourDrive, you must be an American Family Insurance policyholder and contact your agent to request a KnowYourDrive device.
Is my privacy protected with KnowYourDrive?
American Family Insurance takes privacy seriously and ensures that all data collected through KnowYourDrive is kept secure and private. The data collected is used solely for the purpose of providing feedback and improving driving habits.
What happens if I don’t want to participate in KnowYourDrive anymore?
If you decide you no longer want to participate in KnowYourDrive, simply contact your American Family Insurance agent to have the device removed from your vehicle.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Tracey L. Wells
Licensed Insurance Agent & Agency Owner
Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...
Licensed Insurance Agent & Agency Owner
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.