American Republic Insurance Company Medicare Review & Complaints: Health Insurance (2024)

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Premiums
Claims
Feedback
Financial Strength

American Republic Insurance Company is a Midwest-based health insurance company offering insurance products across the country. They offer a selection of health and life insurance plans as well as Medicare Supplement insurance.

This review will look at which plans are available as well as the company’s reputation. We’ll cover how to get quotes and their financial ratings as well.

Before you buy coverage, it’s a good idea to shop around. Compare rates right now with our easy quote tool above.

What is American Republic Insurance Company?

The business was founded in Des Moines, Iowa in 1929 to offer affordable health insurance options to Iowans. In 1945 they began expanding to other states, first into Minnesota and then quickly branching further across the country.

In 1999 American Republic Mutual Holding Company was formed, with American Republic Insurance operating as a stock company under the holding company, and in 2004 a sister company, World Insurance Company, was added to the roster. That same year the holding company changed its name to American Enterprise Mutual Holding Company.

Today, the insurer is licensed in most states and offers a few basic policy products. Availability varies by state, but in general, they offer short-term convalescent care, final expense whole life insurance, and Medicare Supplement.

The company’s headquarters remain in Des Moines, and products are sold through independent agents across the coverage area.

What Medicare Supplement plans are offered?

American’ Republic’s plans vary depending on the state, and the website currently has no information as to which plans are available, Since they are required to offer Plan A, we can safely assume that is on the list as well, but they do not offer further information on which other options are available.

Plan F is the highest level of coverage available for Medicare Supplement, paying for all out-of-pocket expenses including coinsurance and deductible amounts. Although the company offered this plan in the past, changes to Medicare Supplement mean it’s no longer available to those that are newly eligible for Medicare as of January 2020.

There’s no information on any sort of American Republic Insurance Company Freedom Medicare Supplement or any other plans.

Does the company offer competitive rates?

A rate chart is not offered nor is online quoting on American Republic’s website. They offer three options to get rates: by calling a toll-free number, contacting a local agent, or filling out a request form that can be submitted online.

Each of these options, as noted in the fine print, will result in solicitation attempts from the company.

American Republic Insurance Company’s Claims Process

Ease of Filing a Claim

American Republic Insurance Company offers several channels for policyholders to file claims, ensuring flexibility and accessibility. Policyholders can file claims online through the company’s website, over the phone by contacting their dedicated customer support, or by using mobile apps designed for convenient claim submissions.

Average Claim Processing Time

The average claim processing time with American Republic Insurance Company may vary based on the specific type of insurance and the complexity of the claim. For precise information on claim processing times, policyholders are advised to directly contact the company or refer to their policy documentation.

Customer Feedback on Claim Resolutions and Payouts

Evaluating customer feedback on claim resolutions and payouts is a crucial aspect of assessing an insurance company’s performance. American Republic Insurance Company’s reputation in handling claims can be gauged by reviewing customer reviews and testimonials. These real-life experiences shed light on the company’s efficiency and customer satisfaction in resolving claims.

American Republic Insurance Company’s Digital and Technological Features

Mobile App Features and Functionality

American Republic Insurance Company provides a dedicated mobile app equipped with a range of features and functionalities. These may encompass policy management, claim tracking, access to digital ID cards, bill payments, and convenient access to important documents. The mobile app enhances the overall customer experience by offering on-the-go access to insurance-related tasks.

Online Account Management Capabilities

For policyholders who prefer online account management, American Republic Insurance Company offers comprehensive capabilities through their online portal.

This includes the ability to view policy details, update personal information, check payment status, and perform various account-related tasks. The online platform empowers customers to stay informed and maintain control over their policies.

Digital Tools and Resources

In addition to mobile apps and online account management, American Republic Insurance Company may provide a range of digital tools and resources to assist policyholders.

These resources could encompass calculators for estimating coverage needs, educational materials, FAQs, and guides aimed at enhancing policyholders’ understanding of insurance options. These digital assets aim to equip customers with knowledge and tools to make informed decisions.

Are the ratings and consumer reviews positive?

We found several Better Business Bureau (BBB) records for American Republic, none of which reflect the company’s headquarters in Des Moines. One record, for a location in Lincoln, Nebraska, shows the company as being out of business, while another location in Rockford, IL also shows that mail sent out by the BBB was returned. These may be branch offices that have been closed recently. A location in Phoenix, Arizona shows an A+ rating with no complaints on file.

To broaden our search, we looked for the BBB file on the holding company, American Enterprise, and found a file for the Des Moines headquarters under that name, with an A+ rating and one complaint in the past three years.

Consumer Affairs has 3 reviews of the company, with an overall two-star rating that is based on the six reviews that contained star ratings. The newest review on the site is dated in 2014, and there is only one from that year. After that, reviews go back to 2012 and older which makes the information fairly outdated.

The company has an A- rating with A.M. Best.

We were unable to find any more reviews and nothing recent to go on; generally, a lack of recent complaints is a positive thing for an insurance company.

What’s the bottom line?

There is not a lot of information regarding this company, including which Medicare plans they offer, rates, or recent reviews. While we also found no red flags, some shoppers may prefer to choose an insurance company that makes more effort to provide easy and accurate information about insurance their products and rates.

Affordable insurance may be available to you, but it’s always good to know what your options are. Enter your ZIP code to compare rates from top companies today.