Titan Insurance Review & Complaints: Auto Insurance (2024)

Titan Insurance Summary

Titan auto insurance previously offered discount car insurance for the higher-risk market (also known as non-standard auto insurance). The Titan Insurance Company is now part of the Nationwide Insurance Company.

In 2014, Nationwide announced plans to drop all names and brand logos of its subsidiary companies and bring everything under the Nationwide name, Titan Insurance included.

Although Titan Insurance has been liquidated into Nationwide, we’ll break down all the details we can find about the company in this Titan Insurance review. We’ll go over how Titan and Victoria Insurance, also known as Titan-Victoria Insurance, became part of Nationwide and how to file a claim.

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What is Titan Insurance Agency?

Titan Insurance was founded in Troy, Michigan in 1991 and expanded quickly over the following years to several other states.

Titan’s parent company, THI Holdings (which also owns Victoria Auto Insurance), was purchased in 2003 by Nationwide Insurance, making it part of one of the largest insurance groups in the U.S.

Titan previously wrote car insurance coverage exclusively but offered both personal and commercial policies. As a non-standard insurer, the company wrote policies for people who have trouble getting coverage elsewhere because of their driving record, including drivers with tickets and accidents, drivers with international licenses, and people with credit problems.

According to the Federal Trade Commission, businesses likeauto insurance companies offer cheaper prices to consumers with excellent or good credit scores.

Drivers who require an SR-22 (proof of financial responsibility) were a big part of Titan’s business, as the company provided a basic insurance policy that met all the legal requirements.

Titan also offered these policies to other drivers, including those who were new to the country.

Offering basic no-frills policies allowed Titan to offer lower rates for high-risk drivers. However, these types of policies are notorious for being inadequate in moderate to severe accidents due to their low policy limits.

Titan sold policies both online through their website, over the phone, and through what they called Titan Agent-Owned Offices — basically insurance agencies owned by Titan’s sales branch.

Titan Agent offices were located within Nationwide agencies, allowing those agents to offer Titan’s non-standard products as well as other Nationwide products.

Read more: Victoria Insurance Review & Complaints: Auto Insurance

How is Titan Insurance related to Nationwide?

Titan Insurance is now liquidated together with Nationwide. Nationwide is one of the biggest insurance groups in the nation and sits at number 66 on the Fortune 500 list for 2018.

Therefore, you won’t be able to get a Titan Insurance quote or get Titan Insurance claims. All communication methods such as the Titan car insurance phone number, email, and other connections to services will be forwarded to Nationwide.

Over the past few decades, Nationwide has acquired numerous smaller companies and groups, making its insurance policy offerings some of the most comprehensive of any company.

In particular, Nationwide is one of the few companies that underwrites almost everything it offers, from car insurance to pet insurance.

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Titan Insurance Claims Process

Ease of Filing a Claim

Titan Insurance offers multiple convenient methods for filing a claim. Policyholders can choose to file a claim online through the company’s official website, over the phone via the Titan car insurance phone number, or by visiting Titan Agent-Owned Offices, which are typically located within Nationwide Insurance agencies.

Average Claim Processing Time

The average claim processing time may vary depending on the nature and complexity of the claim. Titan Insurance aims to provide efficient and timely claim resolutions. Policyholders are encouraged to contact Titan’s claims department for specific information on processing times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is essential in assessing the quality of claim resolutions and payouts. Titan Insurance values customer satisfaction and strives to address claims effectively. Policyholders are encouraged to share their experiences and provide feedback to help improve the claims process.

Titan Insurance Digital and Technological Features

Mobile App Features and Functionality

Titan Insurance offers a user-friendly mobile app that provides policyholders with convenient access to their insurance information. The app allows users to view policy details, make payments, request roadside assistance, and even initiate the claims process directly from their mobile devices.

Online Account Management Capabilities

Policyholders can manage their insurance policies and accounts efficiently through Titan Insurance’s online account management portal. This platform offers a range of features, including policy updates, billing information, and document access, empowering customers to have greater control over their insurance needs.

Digital Tools and Resources

Titan Insurance provides a wealth of digital tools and resources to assist policyholders in understanding their coverage and making informed decisions. These resources may include educational articles, FAQs, and online calculators to help customers navigate their insurance options.

Are the car insurance rates and reviews competitive?

You may not be able to find the Titan Insurance phone number or make claims, but you can find vehicle insurance rates. Don’t bother searching for “Titan Insurance near me.” Although rates vary for each state, you find an affordable auto insurance policy through Nationwide.

According to the Insurance Information Institute, every state has a unique requirement for minimum auto insurance coverage.

Here’s a look into Nationwide’s car insurance rates for each state.

Nationwide Insurance Average Auto Insurance Rates

Nationwide’s overall cost of insurance is at least $175 per month. All car insurance costs vary by state. The cheapest state for Nationwide auto insurance is Virginia, while Georgia is the most expensive.

Titan Insurance has been rated an A by A.M. Best. This rating is excellent and near the top of the agency’s scale, indicating that customers can expect a payout whenever they file a claim.

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The Bottom Line

Even though Titan Insurance no longer exists, car insurance shoppers still search for Titan Insurance services. Nationwide Insurance Company owns Titan Insurance. Timothy Corcoran is the Chairman, and Kirt Walker is the CEO of Nationwide. Nationwide has excellent ratings from popular financial strength and credit rating companies. On average, Nationwide auto insurance is $1,864 per year or $155 per month.

* Titan Insurance is now  part of the Nationwide family of companies.

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