TruStage Insurance Review & Complaints (2024)
TruStage Insurance is a credit union-focused insurance program from CUNA Mutual Insurance. It offers term life insurance, whole life insurance, and AD&D policies to participating credit union members. Customers are quite happy when it comes to their experience with TruStage Insurance.
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Kalyn Johnson
Insurance Claims Support & Sr. Adjuster
Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...
Insurance Claims Support & Sr. Adjuster
UPDATED: Sep 19, 2024
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Sep 19, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
- TruStage is the brand name of a credit union-focused insurance program from CUNA Mutual Insurance
- TruStage Insurance Agency is a brand and an agency service rather than an insurer that operates as a subsidiary of CMFG Life
- TruStage also offers home and car insurance underwritten by companies like Esurance and Liberty Mutual
Finding an insurance company that meets your needs at an affordable cost can often be a difficult task. With so many companies and policies to choose from, to narrow down your search, understand your needs and compare life insurance companies.
Reading reviews on life insurance companies, such as this TruStage insurance review, is a great place to start. It provides you with the insight needed to make an educated decision for your life insurance needs.
TruStage Financial Group, Inc. offers a range of insurance products, primarily to members of credit unions. It is part of CUNA Mutual Group and provides access to a variety of personal insurance products.
TruStage insurance offers mainly life insurance (term life insurance, whole life insurance, guaranteed acceptance whole life insurance, and AD&D). However, they can set you up with great car insurance, as well.
It has garnered an A+ rating from the BBB and an additional 4.8/5 from Google. This TruStage review will look at TruStage life insurance rates and how TruStage life insurance quotes stack up to the best insurance companies.
Not sure if TruStage is right for you? Read on for a full TruStage Insurance review and see whether affordable TruStage life insurance is available to you.
But first, take a look at some other affordable life insurance rates by entering your ZIP code in our free tool.
What is TruStage insurance company?
If you want to learn more about Liberty Mutual, read our Liberty Mutual insurance review.
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What are TruStage insurance reviews?
When you start to look at all the different reviews, you can easily see that people are pleased with this company. Their products currently protect more than twenty million peoples.
Some life insurance companies will cancel your coverage when your health starts to fail. However, that is not the case with TruStage. As long as your premiums are paid, they will not cancel your coverage because of things like age or illness, such as life insurance for Alzheimer’s patients or life insurance for dialysis patients.
Consumers are also very pleased with the fact that it is easy to get coverage with this insurance company. They state that the process is simple when applying for coverage.
So, if you are looking for a well-rated life insurance company, TruStage may be your perfect match. They offer excellent coverage and, for many, can be quite affordable. That being said, it is important to note that TruStage insurance is known for being pricier than other life insurance companies.
What are TruStage insurance company’s products?
What type of TruStage life insurance policies are offered?
You can buy life insurance term life policies with death benefit amounts starting at $5,000 and going up to $300,000. The issue age is between 18 and 69. It’s also important to know how long you want a life insurance policy. Look at the best life insurance companies that offer five-year terms for more information.
The policy is renewable up to age 80 and is priced based on age bands that are five years each (25, 30, 35, 40, etc.). When the insured hits a new age band, the premium goes up accordingly. Changes to health status do not affect the premiums as long as the policy is kept in force.
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Whole Life has available death benefit amounts ranging from $1,000 up to $100,000. issue age is between 18 and 85. This is a traditional whole-life policy with a guaranteed death benefit a cash accumulation account, and level premiums for the duration of the policy.
There is also a guaranteed acceptance version of the whole life that requires no medical questions at all. This is helpful for those looking for life insurance with pre-existing conditions. Because of this, the death benefit amounts available are lower, between $1,000 and $25,000, making this a likely choice for a final expenses plan.
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What is an AD&D Policy?
Many people don’t realize that AD&D stands for accidental death and dismemberment. This means if something catastrophic happens in your life, and you leave this world unexpectedly or lose an arm or a leg, you have coverage for yourself or your family.
The TruStage AD&D policy is available at no cost from participating credit unions, which may choose to offer their members between $1,000 and $5,000 in coverage as a benefit of membership.
Those whose credit unions do not offer any coverage can still purchase the product, and those who do have base coverage at no cost can add on additional coverage to increase the benefits.
Every two years, the benefit increases by 5% at no additional cost, and the premium stays the same over the years. The maximum coverage available is $300,000.
There are no health questions for this product, and acceptance is guaranteed—this makes sense since AD&D only pays out for accidents and not for illnesses.
Accepting the free coverage through your credit union will likely result in solicitation attempts as TruStage looks to sell you a higher level of coverage as well as other products.
What are TruStage life insurance rates?
TruStage makes it very easy to determine how much your coverage will cost, with online quoting and a rate chart available for the term-life product.
We ran a quote for a 30-year-old male for term life insurance. Our rate quote came back at $42.50 a month for $100,000 in coverage, which matches the rate shown in the chart for that age band.
This is a pretty expensive quote. Considering that the coverage is a simplified issue with no medical exam. It is also important to look at the chart and see how the coverage increases in cost over time. By the age of 50, after 20 years of coverage, this policy will cost the same person $114.50.
By comparison, we ran a whole life quote for the same amount and the same death benefit and came back with a rate of $83. That is lower, but it should be noted that this premium stays the same for the duration while the term starts lower.
It is important to look at how long you want the coverage to last. Additionally, look at how much you will pay over the duration of coverage. If you are looking for coverage to last into your senior years, whole will probably cost less in the long run.
We also looked at the guaranteed acceptance life, bumping our sample age up to 45 to meet the minimum issue age. A policy with $10,000 in coverage came back at $50 a month. Which is not unreasonable.
How do TruStage’s rates compare to rates from other life insurance companies?
These rates are higher than what we have seen elsewhere for similar coverage. Even with simplified or guaranteed issue options, they are pricey. It is also worth noting that the company does charge a tobacco use surcharge on term policies. This can impact your rate substantially.
In this table, we have included some sample rates from a few of the best insurance companies in the United States for you to compare to TruStage’s rates.
Sample Annual Life Insurance Rates from Top Life Insurance Companies by Age, Gender, and Marital Status (Non-Smoker)
Age, Gender, and Marital Status (Non-Smoker) | New York Life Average Annual Life Insurance Rates | Lincoln National Average Annual Life Insurance Rates | Prudential Financial Average Annual Life Insurance Rates | MassMutual Average Annual Life Insurance Rates | State Farm Average Annual Life Insurance Rates |
---|---|---|---|---|---|
Single female 25-years-old | $158.00 | $187.00 | $195.00 | $132.00 | $143.00 |
Single male 25-years-old | $152.00 | $231.00 | $237.00 | $147.00 | $164.00 |
Married female 45-years-old | $262.00 | $239.00 | $314.00 | $209.00 | $238.00 |
Married male 45-years-old | $245.00 | $283.00 | $378.00 | $230.00 | $239.00 |
Single female 65-years-old | $924.00 | $903.00 | $941.00 | $763.00 | $684.00 |
Single male 65-years-old | $1,416.00 | $1,577.00 | $1,412.00 | $1,049.00 | $955.00 |
Average | $526.17 | $570 | $579.50 | $421.67 | $403.83 |
It is always a great idea to compare life insurance quotes to those of multiple insurance companies, so you can ensure you’re getting the best rates and the best coverage.
TruStage Insurance offers a convenient claims filing process for its customers. You can file a claim through multiple channels, including online, over the phone, or through mobile apps. This flexibility ensures that customers can choose the method that suits them best.
Average Claim Processing Time
TruStage Insurance is known for its efficient claim processing. While specific processing times may vary depending on the nature of the claim and the required documentation, the company strives to handle claims promptly. Customers can expect a reasonable turnaround time for claim settlements.
Customer Feedback on Claim Resolutions and Payouts
Customer feedback plays a crucial role in assessing the effectiveness of an insurance company’s claims process. TruStage Insurance has received positive feedback from customers regarding their claim resolutions and payouts. Many customers appreciate the straightforward and hassle-free experience when dealing with claims.
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Essential Customer Service: CUNA Mutual & Trustage
Discover the Digital and Technological Features Offered by TruStage Insurance Review & Complaints
Mobile App Features and Functionality
TruStage Insurance offers a mobile app that provides users with a range of features and functionalities, including Trustage reviews complaints. The app allows policyholders to access their accounts, view policy details, make payments, and even file claims directly from their mobile devices. It’s designed to make managing insurance-related tasks on the go convenient and user-friendly.
Online Account Management Capabilities
In addition to the mobile app, TruStage Insurance provides robust online account management capabilities through its website. Policyholders can log in to their accounts to review policy information, update personal details, and track the status of claims.
The online portal simplifies the management of insurance policies and provides easy access to important documents.
Digital Tools and Resources
TruStage Insurance offers various digital tools and resources to assist customers in making informed decisions about their insurance coverage. These resources may include online calculators to estimate coverage needs, educational articles, and frequently asked questions.
The company is committed to providing policyholders with the information they need to navigate the world of insurance effectively.
How does TruStage life insurance rate, and what are TruStage life insurance’s consumer reviews?
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TruStage Life Insurance: What’s the bottom line?
Now that you have a comprehensive understanding of TruStage Insurance, consider Trustage American Life Insurance for reliable coverage options that ensure financial security for you and your loved ones.
Whether you have Trustage AMLife premium payment concerns or Trustage disability claim inquiries, their dedicated customer service is there to assist you. Stay informed with Trustage economic update insights and explore options like Trustage disability insurance for added protection. With Trustage Navy Federal review information at your fingertips, you can make informed decisions confidently.
Trustage is committed to serving your insurance needs with integrity and excellence. Now that you have finished reading TruStage life insurance reviews, you can get free quotes for affordable life insurance providers in your area by entering your ZIP code in our free tool now.
References:
Frequently Asked Questions
How long has TruStage Insurance been around?
TruStage Insurance has been providing insurance solutions for individuals and families for over 85 years.
How to cancel TruStage AD&D insurance?
To cancel your TruStage AD&D insurance, you can typically contact their customer service department either by phone or through their website portal and follow their cancellation procedures.
Is CUNA Mutual and TruStage the same company?
Yes, TruStage Insurance is a brand of CUNA Mutual Group, a financial services company that provides insurance and other financial products to credit union members and their families.
Is TruStage a good insurance company?
TruStage Insurance is generally well-regarded for providing reliable insurance products and services to its customers, as evidenced by positive customer reviews and ratings.
Is TruStage a legitimate company?
Yes, TruStage Insurance is a legitimate insurance provider operating under the umbrella of CUNA Mutual Group, a well-established financial services organization.
What is the credit rating of TruStage?
TruStage operates under CUNA Mutual Group, which maintains strong financial ratings from agencies like A.M. Best, Moody’s, and Standard & Poor’s. However, for the latest rating, check reports from these agencies.
Is TruStage trustworthy?
Yes, TruStage is generally considered trustworthy, backed by CUNA Mutual Group’s solid reputation in the insurance industry.
What are the pros and cons of TruStage auto insurance?
TruStage auto insurance offers competitive rates and member discounts, with convenient online tools. However, availability may be limited to credit union members, and some customers report issues with customer service.
Does TruStage life insurance have cash value?
TruStage primarily offers simplified issue term life insurance, which typically does not accumulate cash value.
What do reviews say about TruStage AD&D insurance?
Reviews generally highlight its affordability and ease of enrollment, though some mention limitations in coverage or challenges with claims processing.
Is TruStage Life Insurance worth it?
Whether TruStage Life Insurance is worth it depends on your individual needs and preferences. Many customers find their coverage options and pricing to be competitive and worth considering.
Is TruStage owned by Liberty Mutual?
No, TruStage Insurance is not owned by Liberty Mutual. It is a brand of CUNA Mutual Group, which is a separate entity from Liberty Mutual.
Is TruStage whole life insurance good?
TruStage offers whole life insurance options that provide lifelong coverage and potential cash value accumulation, making it a suitable choice for those seeking permanent life insurance coverage.
What is CUNA Mutual Group?
CUNA Mutual Group is a financial services company that provides insurance, investment, and retirement solutions to credit unions and their members.
TruStage Insurance is a brand under CUNA Mutual Group.
What is TruStage Financial Group?
TruStage Financial Group is a subsidiary of CUNA Mutual Group that offers insurance products and financial services to individuals and families, primarily through credit unions.
What is TruStage term life insurance?
TruStage term life insurance provides coverage for a specified period, typically ranging from 10 to 30 years, offering financial protection to beneficiaries in the event of the insured’s death during the term of the policy.
What kind of insurance is TruStage?
TruStage offers a variety of insurance products, including life insurance, auto insurance, home insurance, and AD&D insurance, primarily to credit union members and their families.
Who owns TruStage?
TruStage is owned by CUNA Mutual Group, a leading provider of insurance and financial services to credit unions and their members.
Is TruStage Life Insurance reliable for protecting my family’s financial future?
TruStage Life Insurance offers dependable coverage options designed to protect your family’s financial future in the event of your passing, providing peace of mind and financial security for your loved ones.
How are TruStage Compliance Solutions perceived?
What type of insurance is TruStage?
TruStage offers life insurance, auto insurance, and home insurance, focusing on providing straightforward coverage options to credit union members and their families.
Is TruStage a real company?
Yes, TruStage Insurance is a real company that offers various insurance products, including life insurance, to individuals and families across the United States.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Kalyn Johnson
Insurance Claims Support & Sr. Adjuster
Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...
Insurance Claims Support & Sr. Adjuster
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.