What documentation do I need to file a car insurance claim with Erie?

Suppose you have an auto insurance policy with Erie and were in a fender bender, or your vehicle sustained damage in another way. In that case, you may wonder what documentation you need to file a car insurance claim with Erie.

Keep reading to learn what you’ll need and get related tips and advice about how to file a claim if you have Erie car insurance coverage.

The Documentation You Need To File a Car Insurance Claim With Erie

The documentation you need to file a car insurance claim with Erie is pretty basic and straightforward. You will need your insurance policy number, as well as the name of the insured person, as it appears on the policy.

You should also have the details of when and where your vehicle’s damage occurred. That is enough information to start the claims process with your insurance company.

How To File a Car Insurance Claim With Erie

For the first step in how to file a car insurance claim, you can contact your local Erie agent, if you have one, via phone or email. You can also call Erie Insurance at 800-367-3743.

As noted on the Erie website, Erie representatives are available to take your call 24/7, so if you notice a tree limb fell on your vehicle in the middle of the night, you can call them at 2 a.m. to start the claim.

Read more: How long does it take for Erie to process a car insurance claim?

Once You File a Claim With Erie, Further Documentation May Be Needed

After you start your claim with Erie, a claims adjuster from the insurance company will contact you to go over the details of the accident or damage and verify the types of car insurance coverage you have. To make the claims process go as quickly as you can, keep the following documentation handy:

• Your insurance policy number
• Your claims number
• The contact information for your agent, if you have one, and your insurance claims adjuster
• The estimates to fix the damage
• Any notes and emails about the claim

If your claims adjuster reaches out to you with questions about your claim, try to get back to them as soon as possible. This will help the claims process to move along as quickly as possible and allow you to get your check to repair the damage to your vehicle.

Documentation Needed to File a Windshield or Auto Glass Claim With Erie

Several common causes of windshield damage include road debris or other items hitting the glass as you drive. If you notice dings and cracks in your windshield or other auto glass, you will need the same documentation to start an insurance claim with Erie as you would if your vehicle was in an accident.

First, contact your insurance agent, if you have one, and give them your policy number and the insured’s full name as it appears on your policy.

You can also call the toll-free 800 number noted above 24/7. A representative from Erie will double-check if you have full coverage car insurance, and if it will cover a new windshield.

Case Studies: Examples of Car Insurance Claims With Erie

Case Study 1: Fender Bender

John, an Erie policyholder, was involved in a minor fender bender. He immediately contacted his local Erie agent, Sarah, who guided him through the claims process. John provided his insurance policy number, as well as his name as it appeared on the policy. He also shared the details of when and where the accident occurred. With this basic information, Sarah initiated the claims process with Erie.

Case Study 2: Windshield Damage

Mark noticed cracks on his car’s windshield caused by road debris. He reached out to his insurance agent, Sarah, providing his policy number and his name as it appeared on the policy. Additionally, Mark contacted Erie’s toll-free number for assistance. Sarah, as Mark’s agent, verified his full coverage car insurance and assessed if the policy covered a new windshield.

Case Study 3: Theft and Vandalism

Sarah, an Erie policyholder, discovered that her car had been stolen and vandalized overnight. She immediately filed a police report and contacted her insurance agent, John, to report the incident. Sarah provided her insurance policy number and her name as it appeared on the policy. She also shared the details of the theft and vandalism, including the date, time, and location of the incident.

Final Thoughts on Documentation That You Need to File a Car Insurance Claim With Erie

Being in a car accident is stressful, as is going outside to find that your vehicle was damaged some other day. Fortunately, filing a car insurance claim with Erie is not difficult, and it does not require a lot of documentation.

Jot down the details of the accident or damage, and then have your policy number handy before calling your agent or the toll-free number. That will be enough information to start the claims process with Erie.

While the process should go smoothly, if you are unsatisfied with the outcome, you can always read through the Erie insurance review, and possibly shop for a new auto insurance company.